Monday9am - 8pm
Tuesday9am - 8pm
Wednesday9am - 8pm
Thursday9am - 8pm
Friday9am - 8pm
Saturday9am - 7pm
Sunday10am - 6pm

24 December 2023
Christmas Eve
10am - 4pm
25 December 2023
Christmas Day
26 December 2023
Boxing Day
10am - 6pm
31 December 2023
New Year’s Eve
10am - 5pm
1 January 2024
New Year’s Day
2 January 2024
2nd January
10am - 6pm

Click here for our festive opening hours.

Individual store times may vary please see store websites for details.


Monday6:30am - Late
Tuesday6:30am - Late
Wednesday6:30am - Late
Thursday6:30am - Late
Friday6:30am - Late
Saturday6:30am - Late
Sunday6:30am - Late

Individual resturant times may vary please see store websites for details.


Monday1:30pm - 9:30pm
Tuesday1:30pm - 9:30pm
Wednesday1:30pm - 9:30pm
Thursday1:30pm - 9:30pm
Friday10:30am - 9:30pm
Saturday10:30am - 9:30pm
Sunday10:30am - 9:30pm

Shop Mobility 


Shopmobility offers a service at Union Square. Scooters and wheelchairs are available from the Shopmobility centre for a small donation. They can be found off the first floor of the multi-storey car park, close to a number of disabled car parking bays. More info can be found here

Accessibility Guide 

We work in collaboration with AccessAble to give you detailed information about accessibility at Union Square. They have produced an Accessibility Guide for Union Square, which includes facts, figures and photographs to help you plan your visit with us. You can read Union Square’s guide here.  


At our Customer Service Desk on the lower mall and within Shopmobility, you can access a range of sensory toys, ear defenders and tinted glasses for customers with autism and additional support needs.   

Changing Places 

We have a Changing Places toilet on the East Mall near Greggs and Burger King. This is for older families and people with disabilities. It contains a large wall-mounted bench and hoist. There is an intercom system for entry. 

Quiet Hour 

Between 11am – 12pm each Sunday, the centre delivers a quiet shopping experience where centre music will be turned off and lights will be dimmed where possible.

The following stores will participate:

  • Zara
  • The Perfume Shop
  • Greggs
  • Menkind
  • Quiz
  • USC
  • Apple
  • Typo
  • Lush
  • Pizza Hut
  • Cotswold/Snow + Rock
  • Jack Jones
  • River Island